When members have a claim to be paid, this is where it is sent. The Claims department is responsible for investigating, evaluating and processing claims to determine the most appropriate coverage possible.

An eye for detail, good organization skills and the ability to work independently will get you far in this department.

Successful Front Line Managers in this department are knowledgeable about our business. They're also experts in applying their leadership skills to communicate, motivate and inspire individuals and teams to achieve their goals. They are highly approachable, and work collaboratively to address and resolve people and process issues as they emerge. Successful managers instill in associates a sense of passion for the value their work brings to the customer, and ensure associates are valued for the work they do. They can maintain production at optimum levels and plan for the future while keeping morale and motivation high.